A few things
worth knowing.

Standard is a one-time lifetime license: USD79 for the first 50 qualifying paid purchases, then USD129. All current and future Standard features are included; Plus is separate and excluded. Two registered devices are included by default. A voluntary seven-day refund policy applies from purchase, including activated licenses, without limiting mandatory consumer rights. Checkout confirms availability, taxes and the final amount. Carrier, internet, devices and optional future services are separate.

Open app.pawtrimly.com in Safari on iPhone/iPad. Choose Share → Add to Home Screen, if offered, then Add. Installation does not activate a license: open PawTrimly and enter the purchased key while online. Menus vary; these instructions do not claim completed tests on every physical device.

Open app.pawtrimly.com in Chrome on Android. Use Install app or Add to Home Screen from the menu if offered, and follow the browser prompts. You can also use the browser directly. Initial license activation needs internet; installation and activation are separate.

After successful online activation, PawTrimly verifies a signed perpetual grant locally and supports offline business work and reload. There is no recurring online check-in or offline expiry. An explicit Check license online can discover a revoked activation; disconnected devices cannot receive an immediate revocation notice.

Clients, dogs, appointments, grooming history, photos and business settings stay in this browser on this device, in IndexedDB. Licensing uses a separate local store and a separate server for license metadata. There is no automatic business-data sync or cloud backup. Clearing browser data, browser storage eviction or device loss can erase local records.

Export a business backup on the old phone, save it privately and restore it on the new phone after activation. A backup does not activate the new device or release an old license slot. Contact support for manual slot release if needed; returning to an old deactivated device may require a new local installation identity and your original key.

A Standard license allows two registered devices by default. These are separate local databases, not synchronized copies. An administrator can help release an old slot. Clearing storage or reinstalling may create a new installation ID and consume another slot.

You manually export a ZIP from More → Backup & Restore and keep it somewhere private. It includes business records, settings and photos, but no activation credentials. ZIPs are not encrypted. Restore replaces existing business data after validation and confirmation; there is no merge. Confirm that your backup was actually saved. Export-only recovery remains available when licensing is unavailable.

No. Ready for Pickup prepares a draft in your phone's native Messages app. You review it and choose whether to send. PawTrimly does not send server SMS or promise delivery. Carrier charges may apply, and phone/browser draft behavior can vary. Current pickup drafts remain in English; changing the interface language does not change the customer message.

No. PawTrimly Plus is In Development. Its intelligence, profitability, quality-control and offline-network pillars are planned capabilities, not live features. No release date or price is announced, and no subscription-free promise is made for Plus.

Email support@pawtrimly.com using the Contact page. For a purchase inquiry, include the purchase email and order reference, not card details or the complete license key. No response-time guarantee is made.

Yes: the separate browser demo uses the real workflows with fictional sample data. No installation, account, email, card or activation is required. It has no time limit; edits are local to the browser session. Backup/restore and native communication are disabled. Never enter real customer data. See the Demo page for current availability.